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August 12, 2008

Desk Rage: How to Deal with It

You feel it building, slowly: That feeling of anger. Maybe someone stole your pen. Or perhaps someone told you to slow down in the parking lot when you were going 5 miles an hour (happened to me this morning). Maybe someone tried to pass your idea off as their own in a big meeting. Whatever the trigger, something makes you suddenly blow up at your coworkers, your boss or even the lady in the cafeteria.

Turns out there’s a name for this phenomenon: Desk rage. And it’s on the rise. No surprise there, what with the economy sputtering, everything being more expensive (including the gas it takes to get to work) and rudeness becoming the order of the day. The question is, in a workplace filled with pressures, how do you keep your cool?


As someone with a bit of a temper, here are my strategies for not blowing my top when things get heated:

  • Counting to 10 before you react is good advice. If that doesn’t work, I take a walk. This allows your emotions to settle before they boil over and your logical side to come up with a more reasonable response.
  • Some rudeness can be ignored, but some kinds shouldn’t be. At an old job, someone I worked with used to call me screaming about some small matter. After discussing it with my boss, I made it clear to this person that yelling was not appropriate. And it stopped.
  • If you feel like you’re angry all the time, at everyone, take a look at yourself. Perhaps rather than everyone else being jerks, something is eating you. Finding and addressing the problem can help make you more productive.

For more on handling anger related to your career and work, check out these resources:

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Posted by Christine on August 12, 2008 at 03:01 PM | Permalink | Comments (5) | TrackBack (0)

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Comments

Don't blow up - document! Whenever you feel bullied, sabatoged, or put out by a co-worker, keep a record. If it ever gets more serious, you can present the facts to a superior. This only works if your conduct ALWAYS remains professional and appropriate. If you react in anger to a co-worker and complain about his/her behaviour to a superior, you will be seen as a hypocrite and as a part of the problem. In the workplace, the victims of harassment and bullying get transferred or let go more than the bullies themselves. Keep your cool, create a paper trail and cover your butt!

Posted by: Grace | Aug 14, 2008 6:55:51 PM

I find it amazing that not only does anomaly occur, it is tolerated in the office space!

Posted by: Mike Edwards | Aug 18, 2008 11:20:22 PM

It's also helpful to add some stress relieving activities into the daily office routine. These don't have to be major productions, in fact, it's better if they aren't.

* Take a coffee break together and don't discuss work
* Go out of the office for lunch as a team
* At the end of a team meeting, have a discussion about your favorite team or the latest sporting event

You can read my full post here: http://www.careershock.com/create-a-release-valve-for-desk-rage/

Posted by: Linda Griffin | Aug 25, 2008 12:23:31 PM

I liked the article but find other activities more fulfilling. Taking a walk or going for coffee doesn't get the anger out. If things keep building up, especially with someone with a temper, they are going to eventually boil over and snap.

I always found jogging after work, invest in a heavy bag, hitting the gym on your break, or any physical activity helps relieve stress. The main point in your article I think is addressing the issue if possible. If someone doesn't know what they are doing is irking you, they won't stop. I tend to be passive aggressive in that I let things build up before I go off on an unlucky individual. So sometimes it's the person themselves as you said that needs to work things out on their own as well.

Posted by: Boiling Over | Sep 14, 2008 11:44:41 AM

Tai chi and qi gong are well known stress relievers. You need a daily program for releasing stress out of the nerves. When someone gets to the point of desk rage or road rage, it means stressors been building for a long time and some quick fix won't work. Anger management, how stress works and why tai chi helps is really well addressed in a book called Tai Chi: Health for Life by Bruce Frantzis.

Posted by: Diane Rapaport | Nov 2, 2008 6:47:37 PM

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